Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the Controller” in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may include data that you enter into a contact form, for example.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily concerns technical data, such as your internet browser, operating system, or the time at which the page was accessed. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. Under certain circumstances, you also have the right to request restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this and any other questions concerning data protection.

Analytics Tools and Tools Provided by Third Parties

When you visit this website, your browsing behavior may be statistically evaluated. This is primarily carried out using analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated through the use of a website.

The host is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of providing our online services securely, quickly, and efficiently through a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

We use the following host:

Wind Internethaus GmbH
Am Krebsgraben 15
78048 Villingen-Schwenningen
Phone: 07721 4070740
Fax: 07721 4070741

Freiburg Local Court, HRB 602458
Managing Directors: Uwe Watzek, Helmut Haas

Website: www.windinternethaus.de
Email: info@windinternethaus.de

Conclusion of a Data Processing Agreement

To ensure data protection-compliant processing, we have concluded a data processing agreement with our host.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection laws and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet, for example when communicating by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

Stephan Vogel
Wilhelm Haas Bürstenfabrik
Proprietor Stephan Vogel e.K.
Eisenbahnweg 8
78166 Donaueschingen

Phone: +49 771 12470
Email: info@haas-manufaktur.de

The controller is the natural person or legal entity that determines, alone or jointly with others, the purposes and means of processing personal data, such as names and email addresses.

Storage Period

Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you submit a justified request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data, such as tax or commercial retention obligations. In the latter case, deletion will take place once those reasons no longer apply.

Statutory Data Protection Officer

We have appointed a data protection officer for our company.

Stephan Vogel
Eisenbahnweg 8
78166 Donaueschingen

Phone: +49 771 12470
Email: info@haas-manufaktur.de

Information on Data Transfer to the USA

Our website includes, among other things, tools from companies based in the USA. When these tools are active, your personal data may be transferred to the US servers of the respective companies. Please note that the USA is not a safe third country under EU data protection law. US companies are required to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It therefore cannot be ruled out that US authorities, such as intelligence services, may process, analyze, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of Your Consent to Data Processing

Many data processing operations are possible only with your express consent. You may withdraw consent already granted at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Specific Situations and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract provided to you or a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the browser’s address line changing from “http://” to “https://” and by the padlock icon in your browser.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website

If, after the conclusion of a paid contract, you are required to provide us with your payment details, such as your account number for a direct debit authorization, this data is required for payment processing.

Payment transactions using common payment methods, such as Visa/MasterCard and direct debit, are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the browser’s address line changing from “http://” to “https://” and by the padlock icon in your browser.

When communication is encrypted, the payment data you transmit to us cannot be read by third parties.

Information, Deletion, and Correction

Within the scope of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as, where applicable, the right to have this data corrected or deleted. You may contact us at any time regarding this and any other questions concerning personal data.

Right to Restriction of Processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time regarding this. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it for the exercise, defense, or assertion of legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. Until it has been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from being stored, be processed only with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural person or legal entity, or for reasons of important public interest of the European Union or a Member State.

Objection to Promotional Emails

We hereby object to the use of contact details published as part of the legal notice obligation for sending unsolicited advertising and information materials. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of promotional information, such as spam emails.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.” Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services provided by the third party, such as cookies for processing payment services.

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them, such as the shopping-cart function or the display of videos. Other cookies are used to analyze user behavior or display advertising.

Cookies that are required to carry out electronic communication, necessary cookies, or to provide certain functions requested by you, functional cookies, such as those used for the shopping-cart function, or to optimize the website, such as cookies for measuring the website audience, are stored on the basis of Art. 6 para. 1 lit. f GDPR unless another legal basis is stated. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent may be withdrawn at any time.

You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to accept cookies in specific cases or generally exclude them, and to activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be restricted.

If cookies from third-party companies or cookies for analytical purposes are used, we will inform you separately in this privacy policy and, where applicable, request your consent.

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

This data is not combined with data from other sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website; the server log files must be recorded for this purpose.

Contact Form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not disclose this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if requested.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies, such as after your inquiry has been fully processed. Mandatory statutory provisions, especially retention periods, remain unaffected.

Inquiries by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all personal data arising from it, such as your name and inquiry, will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

The data you send to us in contact inquiries will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies, such as after your request has been fully processed. Mandatory statutory provisions, especially statutory retention periods, remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we also use the instant-messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from accessing the content of the communications. However, WhatsApp has access to metadata generated during the communication process, such as sender, recipient, and time. We also point out that, according to its own information, WhatsApp shares its users’ personal data with its parent company Facebook, which is based in the USA. Further details on data processing can be found in WhatsApp’s privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

WhatsApp is used on the basis of our legitimate interest in communicating with customers, prospective customers, and other business and contractual partners as quickly and efficiently as possible (Art. 6 para. 1 sentence 1 lit. f GDPR). If consent has been requested, data processing is carried out exclusively on the basis of that consent; consent may be withdrawn at any time with effect for the future.

The communication content exchanged between us and via WhatsApp will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies, such as after your inquiry has been fully processed. Mandatory statutory provisions, especially retention periods, remain unaffected.

We have configured our WhatsApp accounts so that there is no automatic synchronization with the address books on the smartphones used.

We have concluded a data processing agreement with WhatsApp.

Registration on This Website

You can register on this website in order to use additional functions on the site. We use the data entered for this purpose only to provide the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as changes to the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way.

The data entered during registration is processed for the purpose of carrying out the user relationship established by the registration and, where applicable, initiating further contracts (Art. 6 para. 1 lit. b GDPR).

The data collected during registration is stored by us for as long as you are registered on this website and is then deleted. Statutory retention periods remain unaffected.

5. Analytics Tools and Advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, length of stay, operating systems used, and the user’s origin. Google may combine this data into a profile assigned to the respective user or their device.

Google Analytics uses technologies that enable recognition of the user for the purpose of analyzing user behavior, such as cookies or device fingerprinting. The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

This analytics tool is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its online services and its advertising. If consent has been requested, such as consent to the storage of cookies, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent may be withdrawn at any time.

Data transfer to the USA is based on the European Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP Anonymization

We have activated the IP anonymization function on this website. As a result, Google truncates your IP address within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, compile reports on website activity, and provide the website operator with other services related to website and internet use. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Further information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data Processing Agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics to display suitable advertisements to website visitors within the Google advertising network. This enables reports to be generated containing information about the age, gender, and interests of page visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to Data Collection.”

Google Analytics E-Commerce Tracking

This website uses the “e-commerce tracking” function of Google Analytics. E-commerce tracking enables the website operator to analyze the purchasing behavior of website visitors in order to improve online marketing campaigns. Information such as orders placed, average order values, shipping costs, and the time between viewing and purchasing a product is collected. Google may combine this data under a transaction ID assigned to the respective user or device.

Storage Period

Data stored by Google at the user and event level that is linked to cookies, user identifiers such as User ID, or advertising IDs such as DoubleClick cookies or the Android advertising ID is anonymized or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de

6. Newsletter

Newsletter Data

If you wish to receive the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No additional data is collected, or only on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may withdraw your consent to the storage of your data and email address and to their use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The lawfulness of data processing already carried out remains unaffected by the withdrawal.

The data stored by us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will then be deleted from the newsletter distribution list after you unsubscribe or once the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider on a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and is not combined with other data. This serves both your interests and our interest in complying with statutory requirements when sending newsletters, and constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Storage on the blacklist is not time-limited. You may object to this storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

YouTube with Extended Data Protection

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store information about visitors to this website before they watch the video. However, extended data protection mode does not necessarily exclude the transfer of data to YouTube partners. YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to YouTube’s servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after a video is started, YouTube may store various cookies on your device or use comparable recognition technologies, such as device fingerprinting. In this way, YouTube may obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.

Further data processing operations may be triggered after a YouTube video is started, over which we have no influence.

YouTube is used in the interest of presenting our online services attractively. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent may be withdrawn at any time.

Further information about data protection at YouTube can be found in its privacy policy at: https://policies.google.com/privacy?hl=de.

8. eCommerce and Payment Providers

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary to establish, define the content of, or amend the legal relationship, such as master data. This is carried out on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data necessary for the performance of a contract or pre-contractual measures. We collect, process, and use personal data concerning the use of this website, such as usage data, only to the extent necessary to enable or charge the user for use of the service.

The customer data collected is deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transfer upon Conclusion of a Contract for Online Shops, Dealers, and Shipping of Goods

We transfer personal data to third parties only if this is necessary in the context of contract processing, such as to companies commissioned with delivering the goods or the credit institution commissioned with processing the payment. No further transfer of data takes place, unless you have expressly consented to such transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data necessary for the performance of a contract or pre-contractual measures.

Data Transfer upon Conclusion of a Contract for Services and Digital Content

We transfer personal data to third parties only if this is necessary in the context of contract processing, such as to the credit institution commissioned with processing the payment.

No further transfer of data takes place, unless you have expressly consented to such transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data necessary for the performance of a contract or pre-contractual measures.

Legal notice: The German-language original of this privacy policy is legally authoritative. This English translation is provided solely for convenience and to facilitate understanding of its contents.